SERVICE LEVELS

What We Do

Business Services

C2 computing has the experience and expertise to architect, deploy and support your Local and Wide Area Networks across a broad range of platforms.

Personal Services

C2 can help the home user with almost any computer problem.

Optimize your tech today

Business Services

C2 computing has the experience and expertise to architect, deploy and support your Local and Wide Area Networks across a broad range of platforms.

Personal Services

C2 can help the home user with almost any computer problem.

SERVICE OPTIONS

Hourly

Retainer

Project

(Temporary Technical Aid)

(Specific Skill)

(Ball-out Specific Skill)

Standard “as needed” service, helping a company solve software or hardware related problems. Includes both emergency or non-emergency technical assistance.

The more traditional form of consulting, including regular system maintenance, software and hardware upgrades, and network administration. Our area of expertise spans a broad range of platforms and industries.

This will include such things as consulting on major purchases, system/network installation and testing, project management, and major disaster recovery.

Hourly

(Temporary Technical Aid)

Standard “as needed” service, helping a company solve software or hardware related problems. Includes both emergency or non-emergency technical assistance.

Retainer

(Specific Skill)

The more traditional form of consulting, including regular system maintenance, software and hardware upgrades, and network administration. Our area of expertise spans a broad range of platforms and industries.

Project

(Ball-out Specific Skill)

This will include such things as consulting on major purchases, system/network installation and testing, project management, and major disaster recovery.

Desktop & Laptop Repair

Upgrade Your Memory/Hardware

Not having enough memory or not having the right hardware can affect system performance creating slow, sluggish, or unresponsive devices that are prone to system crashes.  

Broken Screen or Won't Display

Blue screens, black screens, or screens that don’t display anything at all can be repaired. If your screen is broken or shattered, we can handle that as well. 

Doesn't Turn On

If you push the power button on your PC or laptop and nothing happens this is usually a sign of a power supply issue. 

Hard Drive (HDDs) Failure

When a hard drive disk fails it can render you helpless causing you to lose access to your important data. Lucky for you, we specialize in crisis aversion and with that comes restoring hard drives.  

Water Damaged Keyboards

Coffee and keyboards don’t mix, but accidents do happen. If you think you’ve fried your keyboard then we can help so you’re not hung out to dry. 

Desktop & Laptop Repair

Upgrade Your Memory/Hardware

Not having enough memory or not having the right hardware can affect system performance creating slow, sluggish, or unresponsive devices that are prone to system crashes.  

Broken Screen or Won't Display

Blue screens, black screens, or screens that don’t display anything at all can be repaired. If your screen is broken or shattered, we can handle that as well. 

Doesn't Turn On

If you push the power button on your PC or laptop and nothing happens this is usually a sign of a power supply issue. 

Hard Drive (HDDs) Failure

When a hard drive disk fails it can render you helpless causing you to lose access to your important data. Lucky for you, we specialize in crisis aversion and with that comes restoring hard drives.  

Water Damaged Keyboards

Coffee and keyboards don’t mix, but accidents do happen. If you think you’ve fried your keyboard then we can help so you’re not hung out to dry.

VoIP Solutions

Unified communications (UC)

Integrate all your enterprise communication services together. This allows you to utilize features like instant messaging (chat), presence information, voice (including IP telephony), mobility features (including extension mobility and single number reach), audio, web & video together across devices or from a single platform. 

Hosted PBX - VoIP

By interlinking your phone system into a cloud based network we can create a web portal, set a virtual receptionist, add extension lines, set up voicemail, review your call history, and record phone calls. 

SIP Trunk

SIP Trunk creates a dedicated internet connection for your phones, moving them away from the traditional analog copper lines of the past. Broader phone network systems reduce the need for individual phone lines and creating a more cost effective solution for bigger offices. 

POTS (Plain Old Telephone Service)

Even if you lose internet or have a power failure we can ensure your phone will still ring. Traditional phone lines are great for emergency lines such as elevator, fire alarm, or failover.

VoIP Solutions

Unified communications (UC)

Integrate all your enterprise communication services together. This allows you to utilize features like instant messaging (chat), presence information, voice (including IP telephony), mobility features (including extension mobility and single number reach), audio, web & video together across devices or from a single platform. 

Hosted PBX - VoIP

By interlinking your phone system into a cloud based network we can create a web portal, set a virtual receptionist, add extension lines, set up voicemail, review your call history, and record phone calls. 

SIP Trunk

SIP Trunk creates a dedicated internet connection for your phones, moving them away from the traditional analog copper lines of the past. Broader phone network systems reduce the need for individual phone lines and creating a more cost effective solution for bigger offices. 

POTS (Plain Old Telephone Service)

Even if you lose internet or have a power failure we can ensure your phone will still ring. Traditional phone lines are great for emergency lines such as elevator, fire alarm, or failover.

Preventative Maintainence

Data Backups

Setting up a daily backup of your data is mission critical to ensuring you never lose any important information. 

Scan for Malware

Malware can devastate a computer, server, or computer network so setting up a weekly scan is recommended to keep you safe. 

Defrag Your Hard Drive

Edits and changes you make to your files often get arranged and stored in multiple locations on your computer. This process causes your files and hard drives to become fragmented, slowing down your computer. Monthly defragging rearranges the information so your computer doesn’t have to look in multiple locations to open a single file, thereby creating faster access and speeding up your machine.

Scan Your Hard Drive for Errors

A monthly scan can help locate bad sectors, lost clusters, cross-linked files, and directory errors generally caused by power outages, hardware failures, poor system maintenance, viruses, or human error.

Preventative Maintainence

Data Backups

Setting up a daily backup of your data is mission critical to ensuring you never lose any important information. 

Scan for Malware

Malware can devastate a computer, server, or computer network so setting up weekly scan is recommended to keep you safe. 

Defrag Your Hard Drive

Edits and changes you make to your files often get arranged and stored in multiple locations on your computer. This process causes your files and hard drives to become fragmented, slowing down your computer. Monthly defragging rearranges the information so your computer doesn’t have to look in multiple locations to open a single file, thereby creating faster access and speeding up your machine.

Scan Your Hard Drive for Errors

A monthly scan can help locate bad sectors, lost clusters, cross-linked files, and directory errors generally caused by power outages, hardware failures, poor system maintenance, viruses, or human error.

Virus & Malware Removal

Malware Removal

Malware is software often embedded in media files or the code of certain sites which is intentionally designed to damage your computer, server, or network. Malware such as Trojan Horses, ransomware, adware, or scareware commonly cause constant popup ads, and search engine or homepage hijacks/redirects.

Spyware Removal

Spyware is software which tries to collect information about people, businesses, and organizations and then send that information to an unauthorized third-party entity. Like malware, spyware can be embedded in media files or the code of certain sites. Common symptoms of spyware are constant popup ads, and search engine or homepage hijacks/redirects.

Virus Removal

Software designed to alter the intended function of a program is known as a virus. Programs will often begin to behave in ways other than their originally specified programming which can cause systems to ultimately fail if left unchecked. 

Virus & Malware Removal

Malware Removal

Malware is software often embedded in media files or the code of certain sites which is intentionally designed to damage your computer, server, or network. Malware such as Trojan Horses, ransomware, adware, or scareware commonly cause constant popup ads, and search engine or homepage hijacks/redirects.

Spyware Removal

Spyware is software which tries to collect information about people, businesses, and organizations and then send that information to an unauthorized third-party entity. Like malware, spyware can be embedded in media files or the code of certain sites. Common symptoms of spyware are constant popup ads, and search engine or homepage hijacks/redirects.

Virus Removal

Software designed to alter the intended function of a program is known as a virus. Programs will often begin to behave in ways other than their originally specified programming which can cause systems to ultimately fail if left unchecked. 

Data Recovery & Backups

Hard Drive Disks (HDDs)

Recovery is often required because of physical damage to hard drive disks (HDDs) or when operating systems are prevented from recognizing and mounting files due to logical damage to the file system.

Solid-State Drives (SSDs)

While solid-state drives (SSDs) are less prone to failure than hard drive disks (HDDs) recovery is still required when physical damage is caused to the drives or when operating systems are prevented from recognizing and mounting files due to logical damage to the file system.

USB Flash Drives

Recovery of USB flash drives is required when physical damage occurs or when operating systems are prevented from recognizing and mounting files due to logical damage to the file system.

Data Recovery & Backups

Hard Drive Disks (HDDs)

Recovery is often required because of physical damage to hard drive disks (HDDs) or when operating systems are prevented from recognizing and mounting files due to logical damage to the file system.

Solid-State Drives (SSDs)

While solid-state drives (SSDs) are less prone to failure than hard drive disks (HDDs) recovery is still required when physical damage is caused to the drives or when operating systems are prevented from recognizing and mounting files due to logical damage to the file system.

USB Flash Drives

Recovery of USB flash drives is required when physical damage occurs or when operating systems are prevented from recognizing and mounting files due to logical damage to the file system.

Networking & Internet

Wired, Wireless or Mixed Technology Networks

Whether it’s a fully wired system for your home, a completely wireless server to grant multi-access capabilities for cloud-base or local file sharing, storage, and backups among your team, or a combination of both we can create the solution that works right for you. These networks can even be a perfect solution for those business that need to be HIPAA Compliant. 

Firewall/Router Configuration (including Port Forwarding)

By forwarding voice chat capability or home security video to multiple devices you are granted access to the data they collect and stream from anywhere. However, ensuring that data is securely transferred through a strong firewall is crucial. 

Hosted Email Solutions

If you are looking for a more robust email system with greater spam filtering or increased security than a hosted solution can be just what you need. 

Networking & Internet

Wired, Wireless or Mixed Technology Networks

Whether it’s a fully wired system for your home, a completely wireless server to grant multi-access capabilities for cloud-base or local file sharing, storage, and backups among your team, or a combination of both we can create the solution that works right for you. These networks can even be a perfect solution for those business that need to be HIPAA Compliant. 

Firewall/Router Configuration (including Port Forwarding)

By forwarding voice chat capability or home security video to multiple devices you are granted access to the data they collect and stream from anywhere. However, ensuring that data is securely transferred through a strong firewall is crucial. 

Hosted Email Solutions

If you are looking for a more robust email system with greater spam filtering or increased security than a hosted solution can be just what you need. 

 

 

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